If your CD/DVD drive stops working immediately after a Windows update, you may want to try uninstalling the update. The regular Windows updates that Microsoft forces on your system can sometimes cause unexpected problems. You can find several good ones in the Microsoft Store online. You’ll need to download and install a DVD playback app. So, if you’re trying to play a DVD movie on your Windows 10 PC, it simply won’t work, at least not right out of the box. Believe it or not, Windows 10 does not come with a DVD player program installed.
Likewise, if you try to play or record a Blu-ray disc in a regular DVD drive, that won’t work either. If you have a CD-only drive and insert a DVD disc, it won’t work. Try a different disc and see what happens. Sometimes it’s not the drive, but the disc.
If your Windows 10 computer includes a CD or DVD drive, there are several issues that can cause it to stop working or appear to stop working. What do you do if your computer’s CD or DVD drive quits working? Fortunately, it’s often an easy fix.
How to Fix a DVD or CD Drive That’s Not Working Driver Support/ knowledgebase/ How to Fix a DVD or CD Drive That’s Not Working.